Photo of Emma Dockerill

Emma Dockerill

Marketing Executive

10th September 2021

We launched Defense.com™ to help businesses of all sizes overcome security challenges. To allow business leaders to focus on growth and expansion without fear of cyber attacks and the associated repercussions. As the world’s first cyber security SaaS product that combines world-class technology with people-powered services, we have drawn on the breadth of knowledge and experience of our team to ensure this solution delivers enhanced protection. We truly believe Defense.com™ will transform the way many businesses adopt cyber security.

The team that got us here The team that got us here

The visionaries

With experience in growing businesses across various sectors, we understand the struggles small businesses face, particularly with their security. We know how hard it can be to get the right measures in place when the primary focus for the business is growth. This is supported by our own research that shows 41% of SMEs think that investing in cyber security is too big a cost and would prefer to take the risk*. The problem being that small businesses are being priced out of the market when it comes to obtaining decent cyber security.

Because of this, we wanted to use our experience of serving enterprise customers to tackle the problem head on. To deliver cyber security serves that were accessible to all businesses, no matter the size. That’s when the concept for Defense.com™ was born.

The vision was simple – to combine world-class technology and people-powered services to significantly reduce the risk of cyber attacks for all businesses. We wanted to empower you to grow your business with complete peace of mind, and thankfully, we knew we had the team to help us do it.

*Defense.com™ UK survey of 501 senior decision makers at small and medium sized businesses.

The team that got us here The team that got us here

Development team – the tech wizards

The first proof of concept for Defense.com™ was to show threats and remediation advice for businesses based on an intelligence feed. We worked closely with a select group of customers and heard that they wanted to find a way of presenting key cyber security metrics through an easily manageable interface. Once we had settled on this idea, our aim was to then massively expand the feature set to provide a ‘single pane of glass’ view for an organisation’s threat profile. It was an opportunity for us to innovate and simplify the complexity of cyber security for the end user.

Our development team got to work by asking key stakeholders and customers to define what features were important to their business. We then took that feedback and started building the code for each of the features in turn, before testing the platform as a whole. We deployed everything to a staging environment and invited some of our customers to test out the beta version of Defense.com™ and give us feedback, in addition to our internal testing process. After a herculean development effort by the team, it was great to see all of the individual features coming together into one platform, and the overall value that it was bringing to our beta users.

The team are excited to keep refining the existing features in Defense.com™ and to explore new ones in the future based on customer feedback.

The team that got us here The team that got us here

Penetration testers, SOC analysts, compliance team – the experts

One of the most important elements of Defense.com™ is the human expertise. Understandably, many small businesses do not have internal cyber security skills and can therefore find it difficult to understand what they need to do to protect against cybercriminals. By combining security experts with the technology provided within Defense.com™, businesses can rest assured that they have a team of cyber security and compliance professionals helping to protect their business.

Penetration testers can test your perimeters in a way that automation simply couldn’t. Our CREST certified ethical hackers carry out advanced penetration tests with comprehensive reporting, allowing you to prevent data breaches and inspire customer confidence.

Our SOC analysts work in real-time to identify and resolve potential security threats. Having 24/7 surveillance over your business means you can see exactly where your critical risks lie and significantly reduce the risk of an attack.

In addition, our compliance team can help you make sense of the world of Cyber Essentials and the GDPR. Not forgetting their engaging training that educates employees and helps to embed cyber security best practices throughout your business.

The team that got us here The team that got us here

Customer success – the helping hand

One of the most important elements of Defense.com™ is the human expertise. Understandably, many small businesses do not have internal cyber security skills and can therefore find it difficult to understand what they need to do to protect against cybercriminals. By combining security experts with the technology provided within Defense.com™, businesses can rest assured that they have a team of cyber security and compliance professionals helping to protect their business.

We know that cyber security can seem technical and daunting to some businesses, but with Defense.com™ there’s no need to be intimidated! Our customer success executives work as a trusted partner to help you schedule your security tests, and ensure you know what to do with your results.

Our customer success technicians are also there to help with your Defense.com™ queries. They can assist with the onboarding process and provide technical support wherever you need it. Plus, if you something really goes wrong, the panic button within Defense.com™ gets you instant contact with someone who can lend a hand. Meaning you can take the stress out of your cyber security and have the peace of mind that we’re here when you need us.

Conclusion

Defense.com™ was created by people that are passionate about making a difference to your cyber security. We’re focussed on enabling you to overcome your cyber threats and to be able to grow your business with peace of mind.

At each point of Defense.com’s development, our team had you at the forefront of their minds. Finding ways to help simplify your security wherever possible. You don’t need to be a security expert or tech wizard to have good cyber security, our team will support you so you can focus on the business growth with peace of mind.

Discover the benefits of Defense.com today